Engagement Manager

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Job description

Roles and Responsibilities

Position Summary:

We are looking for an Engagement manager to join our growing team of data analytics experts to support and implement high-quality, data-driven decisions. We are looking for candidates who are skilled and hands-on with solving the most difficult technical aspects of data and analytics projects. This is a client-facing role and we are looking for candidates who are comfortable working independently, as a team lead and client engagement managers at the same time. The Engagement Manager will work closely with the Founders and the leaders across the Onsite and Offsite teams

Essential duties and responsibilities:

– Lead the client engagement independently with the help of team across globe content support for new opportunities, creating toolkits, and ensuring client success

– Engage with clients to identify opportunities to institutionalized analytics across client organizations

– Utilize project management tools like Microsoft Project to ensure regular client update meetings, stakeholder management, any failure or risk analysis of the project, data sources, tracking execution and success metrics effectively and efficiently

– Proactively identify potential issues and drive resolution to avoid customer impact and facilitate continuous improvement

– Lead by example in analytics delivery and guide the team in data synthesis, modeling techniques and culling out actionable insights, implications, and recommendations to address clients- business KPIs and/or identify opportunities

– Assist with ramp up activities including selection/evaluation of analyst and project allocation and align ramp-up plan to current and future projects

– Closely liaise with Internal partner team and provide regular updates on project delivery covering aspects such as quality, timelines, risk, and issue Management

– Design the analytics and reporting platform. Define the architecture of the platform and recommend database software, ETL tool, analytics tool and visualization tool to be used

– Provide consultation and guidance regarding the implementation of analytics driven business strategies including advance statistics and machine learning problems

– Lead a team of consultants and encourage to develop new capabilities through learning and development and knowledge sharing initiatives

Required Skills and qualifications:

– Strong academic record from premier institutes with bachelor’s in computer applications, Computer Science, Engineering, or closely related field. Master’s in Business Administration is an added plus.

– Minimum 6+ years of experience in analytics delivery and management consulting working with ETL, Business Intelligence, Data Quality, Data Analytics

– Strong Analytical thinking and client management experience with hands-on experience in problem-solving with proficiency with standard analytics tools (e.g., R, Mathematica, Python) with broad experience in data warehouse and business intelligence tools (BI, ETL, Data Quality and RDBMS tools/platforms)

– Excellent understanding of data warehouses / data-marts and dimensional data models

– Proficient in SQL. Proficient in data analytics, reporting and integration platform like Python, Knime, Tableau

– Excellent client management and engagement skills. Effective presence & communication skills- both interpersonal & written and the ability and willingness to take a hands-on execution role where required to support client needs and team development

– Highly organized with an ability to work under tight deadlines and shifting priorities

– Excellent oral and written communication skills

– Management and team mentoring

– Highly professional and presentable with a strong business acumen

What we offer

– Competitive compensation packages that reward high performance

– Fast track career with supportive culture that facilitates 360 degrees learning

– Collaborative team-based environment with mentorship from the Industry leaders

– Comprehensive benefit package including Health Insurance

Role: Analytics Manager

Industry Type: KPO, Research, Analytics

Functional Area: Analytics & Business Intelligence

Employment Type: Full Time, Permanent

Role Category: Analytics & BI

Education

UG: B.Tech/B.E. in Computers

PG: MBA/PGDM in Any Specialization

Doctorate: Doctorate Not Required

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